Sunday, October 19, 2008

UPS Delivers Change

As a professional speaker I talk to groups about change. Many times audiences are reluctant to try something new, even when the old way of doing things isn't getting them very far. The unknown can be both thrilling and frightening.

With the recent economic challenges the world has seen, a lot of companies are going to be forced to change in order to survive. While this carries a lot of negative baggage, perhaps you can be inspired of the story of UPS.

The company was started in 1907 by a 19 year old. The delivery service got packages to you by either foot or bicycle. About ten years later, the company was using motorcycles and cars to make deliveries. Later came planes and now international service.

Through it all UPS held tight to it's core belief of providing quality service at an affordable price. Combined with a willingness to use emerging technologies, like conveyor belts and new methods of transportation, allowed an old fashioned business to change with the times and remain relevant. Throughout the years the company has looked at change as an opportunity rather than something to be feared.

To find out more about UPS history go to: http://www.ups.com/content/corp/about/history/index.html
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